Quality policy

Monachium 26.10.2021


The aim of our activity is to design, produce and distribute car spare parts and accessories and their improvement while simultaneously expanding our share in the international automotive spare parts market.

Our obligation is to guarantee reliable implementation of concluded contracts and constant striving to improve the quality of services and processes provided, while improving the quality management system and at the same time ensuring stable development for the entities of the MASTER-SPORT Group and its system partners.


● Identifying and understanding stakeholders involved in the operation of our organization
● Accurate and continuous identification of customer needs and research of new markets and competition behavior
● Responding to all signals from Customers and Partners
● Analysis of risks/opportunities related to the implementation of processes, goals and their consequences
● Striving to obtain the optimal price of the offered products while ensuring their high quality
● Ensuring comprehensiveness of deliveries
● Continuous search and evaluation of suppliers
● Cooperation and technical and marketing support for our clients and system partners
● Taking into account international conditions affecting the market for our products
● Using systemic principles of cooperation within the Group to continuously improve products, processes and the system
● Policy understanding and access for interested parties

The guarantee of the implementation of the Company’s Quality Policy is the Quality Management System implemented and developed jointly with the Branch in Poland, based on the requirements of the ISO 9001:2015 standard and its impact on the subsidiary and cooperating entity in Poland, i.e. MASTER-SPORT – AUTOMOBILTECHNIK /MS/ PRODUCTION -DISTRIBUTION CENTER.

Chairman of the Board

Wiesław Rutka